Reference

How JDBBD Handles Your Personal Information

Your account data — including your mobile wallet details for bKash, Nagad, and Rocket — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionMobile Wallet PrivacyYour Right to AccessData Retention PolicyContact Us Anytime
JDBBD How JDBBD Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard. Our support team can walk you through data access requests or help you update your account details directly.
Account Settings Many data preferences — including communication opt-outs and session management — are available directly inside your account settings without needing to contact us.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Storage

Account data is stored with encryption in transit and at rest. Your bKash, Nagad, or Rocket wallet identifiers are never stored in plain text on our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see how the lobby performs on your device. You can block non-essential cookies from your browser at any time.

Data Retention

Active account data is kept while your account is open. Once you close your account, we delete personal data except what applicable law requires us to retain for a defined period.

Request Your Data

You can ask us to provide a copy of the personal data we hold on your account, or request corrections, by contacting support via email or live chat with your account details.

Common Questions About Your Privacy

We collect your name, mobile number, and the wallet identifier you use for bKash, Nagad, or Rocket deposits. Device and browser data is also logged when you access the lobby.

We share only what is necessary with payment processors — including mobile wallet networks — to complete your transactions. We do not sell your data to advertisers or data brokers.

Contact our support team via email or live chat with your account details. We will verify your identity and send you a summary of the data we hold on your account.

Yes. You can request deletion by contacting support. We will remove your personal data except for records we are legally required to retain under applicable law.

Transaction records linked to your bKash, Nagad, or Rocket payments are kept while your account is active and for the period required by applicable law after closure.

Reach our support team through live chat in your account dashboard or by email. We will acknowledge your concern and respond with next steps within a few business days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.